Current Suppliers
Thank you for your continued support of SSM Health and our Mission to reveal the healing presence of God through our exceptional health care services.
Supplier Registration
In support of our efforts to establish good working relationships with our suppliers, all suppliers and service providers are to complete their supplier registration.
Completing supplier registration will:
- Provide an updated record for your company in our supplier database
- If you are a Diverse Supplier, provide an updated record of your company's certification status
- Support our efforts to identify viable potential suppliers
- Expedite the review of your company's products/services and capabilities
Tools and Resources
- OSHA Emergency Temporary Standard COVID-19 Plans
- COVID Access Policy
- Vendor Access Policy
- Code of Conduct and Ethics
Accounts Payable Information
For suppliers not on EDI, please ensure you submit your invoices to ssmaccountspayable@ssmhealth.com.
For suppliers following a regional process, such as utility providers, refer to the table to determine where to submit your invoices to.
| Email Address | Description |
|---|---|
| ssmutilities@ssmheatlh.com | Utilities invoices for SSM Health St. Louis Region |
| DCAccountsPayableInv@ssmhealth.com | Regional Invoices, Utilities, etc. for Dean Medical Group |
| DRSAccountsPayableInv@ssmhealth.com | Regional Invoices, Utilities, etc. for Dean Retail Services |
| smhmc-ap@ssmhealth.com | Key vendor invoices, check requests, statements, or any communication for Wisconsin AP team |
| wi-utilities@ssmhealth.com | Utilities invoices and statements / notices for the SSM Health Wisconsin region |
| acctspay-ssmok@ssmhealth.com | Regional invoices, utilities, etc. for the SSM Health Oklahoma region |
For questions about where your invoice should be sent to, email your inquiries to APInvoiceEnquiries@ssmhealth.com.
For suppliers with inquiries and questions about invoice status, send your questions to APInvoiceEnquiries@ssmhealth.com.
For existing suppliers who need to change vendor related information, such as bank information, remittance address, etc., reach out to your SSM Health contact / buyer to initiate a change request.
Invoice Submission Requirements for submitting invoices electronically will go into effect immediately. For those suppliers not on EDI, please ensure you submit your invoices to ssmaccountspayable@ssmhealth.com. Please note, deviations/omissions of the requirements may result in a rejection and delay invoice payment.
| Area | Submission Requirements |
|---|---|
| Invoices per PDF | Ensure there is only one invoice per PDF file. Submit multiple PDF files for multiple invoices (e.g. 3 invoices require 3 separate PDF files). |
| Invoices per email | Maximum number of PDF documents in one email is 10. |
| File Type | Only PDF invoices can be processed. Password protected PDF files will be rejected. Do not submit any other file types such as .XLS spreadsheets, .DOC word documents, .ZIP or .XML files as non-PDF files will be rejected. |
| Duplicate Invoices | An invoice should only be submitted once, as multiple submissions cause delays in invoice processing. |
| Embedded Information in Email | Embedded screenshots, pictures, or other information in the body of an email are not permitted. The Optical Character Recognition tool will ignore all information in the body of an email. |
| Notations | Handwritten notations will not be read by the Optical Character Recognition tool. Any hand writing on the invoice will cause the invoice to be rejected. |
| Handwritten Invoices | Handwritten invoices will be rejected as they will not be read by the Optical Character Recognition tool. |
| Password Protected Files | Send invoice files without password protection, as password protected files will be unable to be read and therefore SSM Health will be unable to process the invoice. |
| Message Size Requirements | Maximum email message size is 10MB. Any email larger than 10MB and / or with more than 10 PDF invoices attached will be rejected. |
| PDF Links | Avoid submitting emails with links in the body (e.g. Adobe Weblinks) as this may cause the email to be routed to a spam folder. |
Exclusions: The invoice submission requirements do not apply to utility suppliers and other vendors that currently submit invoices to regional email boxes.